Product Returns / Exchange
All purchases made not are eligible for an exchange or refund
Exchange/Refunds for defective products will be handled on a case by case basis.
In the event you received a defective product, do drop us an email immediately at email@example.com . You will be able to opt for a refund or remake of the product,
- Every item is 100% handmade from scratch, do allow slight deviation of each products and minor sewing hiccups.
- Actual products may vary slightly different from product photos. Colours may appear slightly different in actual products due to studio light and computer screen settings. However, we try to be as accurate as possible in our photos.
Payments & Shipping
We accept payment via Credit Cards, POSB funds transfer, Paynow or Paylah. For POSB funds transfer/Paynow/PayLah payment verification, you are required to send us a screenshot of payment details within 24 hours after payment has been made.
Ninjavan - $3.90 per order (1 - 3 working days from date of pick up)
Doorstep Courier Delivery - $9 per order (Same/Next Day delivery)